Each step of the project management process is detailed and kept up-to-date in our internal quality manual. This manual is a reference for all of our staff and also acts as a training tool for new employees.
Our procedures were developed to parallel similar ISO and DIN norms.
Thanks to these quality measures, our entire team is able to accurately complete assigned tasks, meet or exceed client expectations, and, where necessary, take responsibility for corrective action during the process.

Quality starts with the careful selection of leading professional translators within the industry. On a daily basis, our quality control team locates, selects and tests translators worldwide, using a rigorously defined procedure. Our approved linguists translate exclusively into their native language and they work within their own socio-cultural environment. This helps to guarantee the highest linguistic quality. Our ongoing quality control dictates that all our linguists’ have their performance continuously evaluated.

In order to objectively measure the quality of translations, our editors apply stringent and uniform evaluation criteria. The results of these assessments information are centralized for access by our internal teams and enable qualitative and quantitative monitoring of the performance of our translators to continually validate their competence over time.

Developing and updating terminology databases is an essential factor in guaranteeing the coherence of various documents and communication media. Specially adapted tools make it possible to deliver a customized solution for every situation and to guarantee the systematic use of client-specific terminology and optimal translation management.