Our project management procedures are clearly documented and used as a reference by our staff. The project manager is the main actor in the workflow process. He or she uses efficient tools to accelerate and optimize the flow of data. For example, our custom ERP system called “TILT” and our communication portal T-PORTAL, along with standard tools like the FTP site and others, make their daily tasks flow seamlessly.
For multilingual projects that require the validation of translations by multiple locations, our T-PORTAL enables quick and easy communication by avoiding repetitive emails while capturing all the necessary data. It also allows the client to monitor all relevant projects, the status of each project, its workflow and to exchange questions and answers with our team.
Centralized and accessible information is a core feature of our management method.

Databases, content management systems, HTML or XML, user interface strings, help files—every technical environment has unique challenges. There are just as many technological solutions for translating content while preserving the integrity of the code. These solutions are often a combination of standard tools available on the market and tools that have been custom-developed by our engineers.
The ability to manage the ongoing content explosion is crucial. We ensure that our procedures, resources and expertise are constantly evolving in order to deliver real added value to the process of multilingual content management.

The success of a project is determined at its beginning. Clear instructions to all involved, source material preparation that anticipates project constraints, the optimized use of translation and DTP tools, QA and testing factors are all crucial to consider as a project kicks off.
These pieces of the puzzle are even more important in multilingual projects where the number of files to be processed is multiplied by a large number of target languages.

More than ever before, the translation phase is a step in the global process that positions us as real partners to our clients. We achieve this by:

• Successfully integrating ourselves into a client’s predefined plan and workflow.
• Simultaneously translating many files into numerous languages.
• Mastering the original file formats so that each target version is immediately operational.
• Developing engineering and file testing procedures.
• Ensuring the coordination of all the teams involved.
• Communicating efficiently during the project. All these criteria are indispensable for the success of a localization project.

A localization project is always assessed in a long-term perspective. The ability to maintain and update relevant information through several successive related projects is integral to the success of the localization process. The use of translation memories and terminology databases enables both linguistic coherence and translation cost reduction by building upon and continually leveraging existing translations. The systematic use of these tools is an indication of professionalism and budgetary control.

The translation process is an investment, and should therefore be considered from the perspective of long-term cooperation.
Evaluating a project at the end of its life cycle and reviewing both the positive and negative makes it possible to prepare more efficiently for future projects and further reduce costs.